What brand and model though, as many use the name Sony very loosely, while most just have a Sony Chip.
These high end Sonys, do not know the model, will ask my techie Mark who installed them 4 years ago.

Great thread. Thanks guys, esp. Spam Stopper and Gen-X. I didn't realize the intracacies (sp?) with this alarm thing. *goes to continue reading the entire thread*

Thanks to you too for staying informed, there are many out there who don't beleive they have a voice. COmpanies screw them over and all they do is stay quiet.

But I hope the gentleman with the alarm situation gets his just reward.

Talk about accountability?

damn Beckles own gourmet market
No..he is a part owner!

No..he is a part owner!

Heard they dropped the previous company that was monitoring them a few year back and hired a "friend's" company to monitor it (the one in question). Dont know the validity of that though so dont quote SpamStopper!

Either way, cases against alarm monitoring companies rarely go anywhere, even in the US, but thats mostly due to legal documents the clients sign. The main thing though is that people should NOT rely on an alarm system alone to protect their business, and by saying that an Alarm Monitoring company is at fault in the case of a successful burglary attempt, is incorrect IMO, as the ultimate responsible party is the burglar themselves (its like saying the police are responsible for not responding in time).

However I AGREE the alarm monitoring companies should not be falsely selling their services, they are there for a purpose (very useful when the client is out of town for example), but there are other security measures that need to be in place as well. Perspective clients should however be made fully aware of any companies shortcomings and hopefully said company will learn to improve on that.

Alarm monitoring is, although handled through electronic hardware and software programs, still ultimately maintained by humans, and they are not perfect. One that I have dealt with has been at it for years, they KNOW that having one staff on duty will not be enough, they KNOW staff will get idle and fall asleep - Staff is on camera 24-7, they have multiple shifts and multiple monitoring staff on each shift. They also have the latest equipment and software for the industry, and enough phone lines to cover it, along with radio transmission for clients that choose that route, and even now Internet. It costs money but thats the price of doing business properly.

Ive setup the software and systems for them in the past. But personally would never get into that business myself for various reasons, the main one being staff.

Heard they dropped the previous company that was monitoring them a few year back and hired a "friend's" company to monitor it (the one in question). Dont know the validity of that though so dont quote SpamStopper!
Either way, cases against alarm monitoring companies rarely go anywhere, even in the US, but thats mostly due to legal documents the clients sign. The main thing though is that people should NOT rely on an alarm system alone to protect their business, and by saying that an Alarm Monitoring company is at fault in the case of a successful burglary attempt, is incorrect IMO, as the ultimate responsible party is the burglar themselves (its like saying the police are responsible for not responding in time).
However I AGREE the alarm monitoring companies should not be falsely selling their services, they are there for a purpose (very useful when the client is out of town for example), but there are other security measures that need to be in place as well. Perspective clients should however be made fully aware of any companies shortcomings and hopefully said company will learn to improve on that.
Alarm monitoring is, although handled through electronic hardware and software programs, still ultimately maintained by humans, and they are not perfect. One that I have dealt with has been at it for years, they KNOW that having one staff on duty will not be enough, they KNOW staff will get idle and fall asleep - Staff is on camera 24-7, they have multiple shifts and multiple monitoring staff on each shift. They also have the latest equipment and software for the industry, and enough phone lines to cover it, along with radio transmission for clients that choose that route, and even now Internet. It costs money but thats the price of doing business properly.
Ive setup the software and systems for them in the past. But personally would never get into that business myself for various reasons, the main one being staff.
True. The weak point in any system is the people that monitor them.

The company I use now are first class when it comes to monitoring. I test them, sometime I let them know I am testing my system, sometime I do not. Every time they have contacted me very quickly.

Once I tripped the alarms and had my gardener answer the phone when they called. Under my instructions, he said he knew the “bells” were ringing but he did not know the password and could they turn the alarms off. They did not accept that and called me on my cell.

I let them know of the test I had pulled on them. I am not sure they were happy about it but at least I know they are “on the ball!”