Is anyone else experiencing problems with Cable Bahamas' internet service right now?

Fay

I think that they are having DNS problems.
I noticed that their DNS Suffix has changed from coralwave.com to cablebahamas.net. I had problems communicating with some sites last night and this morning and today I am frequently getting disconnected.

Its a good thing I know how to renew my own IP address.
Have you tried calling their Tech Support Fay?

The number is 356-8900

Hi Delroy,

Have I tried calling their Tech Support?! I could write a book! And I'm forever resetting, renewing, etc.

Anyway, right now I'm online, so I'm grateful for that.

Fay

Yeah Fay,

Me also.....
I hope that someone can solve the problem soon.

Yep. Perhaps you could bring it up on Issues of the Day!

Fay

If I dont someone else will :D

I AGREE

My Internet is Up one day and down the next !!!!

3 Techs were here ay different occasions all they did was change the splitter !!!

I keep calling and they can never fix the problem and they never return my call!

They keep telling me its my line a I need a line tech and I will have to wait 8 days to get one and it goes right back down!!!!

:hot:

For all u folks did not give dsl a try :( :(

Sad


They have made great improvement

I'm sure most people who use it will agree



Cable bahamas is now experiencing the problems batelnet delt with at the beginning

we are only dealing with man made stuff there will always be some problems


customer service is what makes it bearable

Like the service u get at the dsl helpdesk from most of is people



Try it u will be supprise!

For all u folks did not give dsl a try :( :(
Sad

They have made great improvement
I'm sure most people who use it will agree

Cable bahamas is now experiencing the problems batelnet delt with at the beginning

we are only dealing with man made stuff there will always be some problems

customer service is what makes it bearable

Like the service u get at the dsl helpdesk from most of is people

Try it u will be supprise!

Cable Bahamas Service is an oxymoron.

For those who do not know what that word means - a definition- "a figure of speech in which opposite or contradictory ideas or terms are combined (Ex.: thunderous silence, sweet sorrow)" ©1995 Zane Publishing, Inc. ©1994, 1991, 1988 Simon & Schuster, Inc.

I have edited this posting to add a P.S.. Bahamian Service is an oxymoron!

:rolleyes: O K

i travel alot and i think that our sevice at home is far better than most even when i visit the states especially in the hotels.

I have alots of family and friends in the hotel industry and they always brag about the tourist talking about how excellent the service is


so i donot think when u talk about bad service u can lump all service oriented bahamians in the same basket

there many good ones out there

:rolleyes: O K

i travel alot and i think that our sevice at home is far better than most even when i visit the states especially in the hotels.

I have alots of family and friends in the hotel industry and they always brag about the tourist talking about how excellent the service is


so i donot think when u talk about bad service u can lump all service oriented bahamians in the same basket

there many good ones out there

I was not talking about the hotel industry - although there is room for improvement there. I was talking about local companies, Cable Bahamas, plumbers, electricians and other such business that we the locals have to frequent. Service here is very, very bad. I can count on the fingers of one hand the companies that offer adequate service - fewer still that can be classed as excellent. But there are truck loads that are not worth the salt it would take to pickle them!

I am going through a "Plumber Crisis" now. It has taken the guy five days to do a one day job. Perhaps I should have gotten five guys - many they could have done it in one day! No, better give them three days!

I would have to agree with that


the only thing i do in a case like that is take my business else where


:escape:

but resently i have found some reliable people in certain areas

I think Cable Bahamas is doing an excellent Job.

But any business you go into you will always have critics.

I've had internet now for he past month and i've never expericencd a problem and i think they do a great response.

until.............

I think Cable Bahamas is doing an excellent Job.

But any business you go into you will always have critics.

I've had internet now for he past month and i've never expericencd a problem and i think they do a great response.

until.............


Great service??

Since ive had Coralwave over the past couple years, whenever i had to talk to a tech i have had to go through 7 different people, and the majority of the time I end up telling them what they need to do to fix the problem. in other words the service is terrible. Also, some of their employees give out personal information to friends such as the users name and phone numbers, using their IP address tracked on message boards. This would be the call for a major law suit in the Us or other first world countries. But we dont live in one so we must make do with monopolies and bad or illegal service.

Ummm...

Is cable bahamas the only compnay that u are having trouble with. I'm sure there's another, but because they r private and they are dealing with MAN MADE PRODUCTS that they have to update every so often to keep uptodate in the tech world, u feel they should get hit harder.

I've heard many problems about cable but if it wasn't there u would be complaining bout batelco right....think bout it..

Every company system is not completely satisfactory to their customers. Give me one and then i'll call myself a liar.

Cable is doing their best....

u have a good day

Until.......................